Textbook in PDF format

Operations management is an important skill for current and aspiring business leaders to develop and master. It deals with the design and management of products, processes, services, and supply chains. Operations management is a growing field and a required course for most undergraduate business majors and MBA candidates. Now, Operations Management For Dummies serves as an extremely resourceful aid for this difficult subject. Tracks to a typical course in operations management or operations strategy, and covers topics such as evaluating and measuring existing systems' performance and efficiency, materials management and product development, using tools like Six Sigma and Lean production, designing new, improved processes, and defining, planning, and controlling costs of projects.
Introduction.
Getting Started with Operations Management.
Discovering the Fundamentals of Operations Management.
Defining and Evaluating Processes.
Designing Processes to Meet Goals.
Dealing with Shared Resources, Batches, and Rework.
Designing Your Process to Match Your Product or Service.
Managing Variability and Risk.
Forecasting Demand.
Planning Capacity.
Managing Inventory.
Planning for Successful Operations.
Managing the Supply Chain.
Improving Operations.
Becoming Lean.
Managing Quality.
Creating a Quality Organization.
Managing Projects.
Using Communication and Leadership Skills When Managing Projects.
Estimating and Scheduling Projects.
Responding to Risks That Threaten Your Project.
Scaling and Globalizing Your Operations.
Considering Outsourcing.
Scaling Operations throughout the Product Life Cycle.
The Part of Tens.
Ten Pivotal Operations Management Developments.
Ten Mistakes That New Operations Managers Make.
Ten Traits of World-Class Operations.
Index