Details for this torrent 

Telephone Training (Business Skills), Disc 2 of 2
Type:
Video > Other
Files:
1
Size:
2.21 GiB (2367815680 Bytes)
Tag(s):
telephone training phonestar business cold calling selling
Uploaded:
2011-01-16 14:11:52 GMT
By:
t48b2
Seeders:
0
Leechers:
1
Comments
2  

Info Hash:
1B3ACED69C91AD70D93342891A046BA0E6C09F06




(Problems with magnets links are fixed by upgrading your torrent client!)
This is a video training disc (2 of 2) for anyone/everyone who is in contact with their customer(s) over the phone.

It is designed to help you understand your customers needs and respond appropriately to enhance and grow your business.

This disc, 'TWO of two' contains the following:-
* Introduction and 'Value'
* Price shoppers,
* Positioning,
* Handling complaints,
* Decision makers,
* Follow-up phonecalls,
* Selling over the phone,
* Outbound calls to existing clients.

-----------------------------------------

The other disc, one of two (a different torrent) contains the following:-

* Golden rules 1 & 2, Smile & Greet,
* Golden rule 3, L.A.P.S.
* Golden rule 4, Asking questions,
* Problem solving,
* Re-cap and Golden rule 5, Keep on,
* Golden rule 6, reassure and confirm
* The Basic skills 1 & 2,
* The Basic skills 3 to 5, and summary.

File list not available.

Comments

Audio = English
This is a fairly old instructional video, but still has it's place in today's business!