Textbook in PDF format

Written by an active practising mediator, Mediation Advocacy: Representing and Advising Clients in Mediation takes you inside the mediation process, from the initial consideration of mediation to settlement and beyond. Drawing on current practical experience and the latest behaviour research in clear readable language it deals with the legal, financial, psychological and practical dimensions of mediation.
Introduction to Mediation Advocacy and the Mediation Process
Negotiation framework
What is mediation advocacy?
What do clients want?
Mediation Advocacy Skills and Techniques
Negotiation fast track tactics
What type of negotiator are you?
How to avoid mind traps
Mental preparation
Mediator's tricks
How to build a mediation advocacy practice/business
The Mediation
How voluntary is mediation?
How confidential in mediation?
How do you choose a mediator, a team and a venue?
Style wars: Who do you choose?
The stages of the mediation day
Physical preparation
The Mediation Agreement
The Settlement Agreement
After the mediation
Self-Advocacy: Representing Yourself
Self-Advocacy
Developments
Cross-cultural issues
Online mediation/ODR
What does the future look like?